Ellis River Crossbody Bag

Rogue Industries Shipping

Domestic US Shipping Prices:
$5.50 First Class Shipping (5-7 Days)
$9.95 Priority (3-4 Days)
$25.00 Express (2 Days)

The U.S. Postal Service is continuing to experience significant delays in package and mail delivery. Feel free to contact us to track your package.

Our free standard shipping offer is valid on orders of $75 or more (after promotions and discounts are applied) shipped to a single U.S. address.

Embossing adds 1-2 days of processing time to orders.


International Shipping:
As a small company, we have been searching for a transparent yet affordable way to ship overseas.

We are now partnered with an international shipping partner - we can ship to an international destination. The best news is that we don't have to estimate your shipping costs - enter your shipping information into the cart, and your postage AND your estimated duty costs will be listed. You, as the customer, pay the costs upfront - and no surprises or delays once the order arrives at your country's customs office.  

Canada
First Class Mail (10 - 20 days delivery) 
Priority Mail (5 - 10 days delivery) 

Rest of World International Shipping
First Class Mail (10 - 20 days delivery) 
Priority Mail (5 - 10 days delivery) 

For international orders, applicable duties and taxes are the responsibility of the purchaser.

Additional questions? Call us at 1-800-786-1768, Monday - Friday, 8:00 AM - 4:30 PM EST.

2 Year Guarantee

We stand behind our products. Our two-year guarantee covers defects in materials (leather, rivets, zippers and such) and workmanship for two years from the date of purchase. Products covered by this limited warranty are repaired or replaced at no charge. Wear and tear from normal use, such as worn edges or creasing of leather are not defects in materials or workmanship, and are not covered. Final sale and factory second merchandise is not covered by our two-year guarantee.

Please note: EMBOSSED items are not returnable, except for defects in materials or workmanship. We're a small shop!

Just contact us via email or phone call - and we will discuss the procedure for exchanging on workmanship issues.

Returns

We are proud of our products and workmanship - we offer a 2-year workmanship guarantee. If you have any issue with your wallet or other product, please contact us to discuss at 1-800-786-1768 or support@rogue-industries.com

If you should change your mind, any unused product purchased directly from Rogue Industries is eligible to be returned or exchanged within 30 days of purchase (excluding embossed items). Simply return the product to the address below via USPS First Class Mail. Please indicate your preference for a refund or an exchange and the reason you are sending the item back. Then simply mail your new, unused merchandise back to us at the following address.

    Rogue Industries
    Attn: Returns
    650 Cape Rd
    Standish, ME 04084

Within a week of receiving your item, we will refund you the amount you paid for the product (excluding original shipping charges) or we will send you a replacement.

If you'd first like to talk to someone about a return or exchange, please call us at 1-800-786-1768.

Please note: EMBOSSED items are not returnable, except for defects in materials or workmanship. We're a small shop!

* Product purchased from amazon.com are only available for exchanges of like products. We cannot offer refunds, but can offer exchanges. Please contact us for more information if needed.